Last Updated: August 5th, 2025
This Master Subscription Agreement ("Agreement") consists of these Terms and Conditions and applies to all services provided by Rome Intelligent Systems, Inc. ("Rome AI") to our clients.
"Affiliates" means any entity which directly or indirectly controls, is controlled by or is under common control with the subject entity, where control means direct or indirect ownership of more than 50% of voting interests.
"Authorized Users" means Client's employees, consultants and contractors authorized by Client to access and use the Rome AI Applications with supplied user credentials. This excludes Client's suppliers and employees/consultants of Affiliates or other entities.
"Client Data" means all Client Confidential Information and other data uploaded or transmitted by Authorized Users using the Rome AI Applications.
"Professional Services" means any implementation, training, consulting, data migration, integration or other services provided by Rome AI to Client.
"Rome AI Applications" means a single-tenant, hosted version of our platform that Rome AI makes available on a software-as-a-service subscription basis, including any new features, enhancements, and updates.
"Services" means the Support Services and Professional Services.
"Subscription" means the right of Authorized Users to access the Rome AI Applications during the Subscription Term.
"Support Services" means the maintenance and support services provided in connection with the Rome AI Applications.
Rome AI may develop enhancements, upgrades, updates, improvements, modifications, extensions and other changes to the Rome AI Applications and Support Services ("Changes"). Client authorizes Rome AI to implement such Changes, provided they don't materially adversely affect functionality or performance.
Client acknowledges that successful and timely provision of services requires good faith cooperation. Rome AI is not liable for failures arising from Client's failure to cooperate.
Rome AI provides the Rome AI Applications and Services pursuant to these Terms and Conditions and any specific limitations in Order Forms. Additional technical or operational assistance beyond standard Support Services may be provided at Rome AI's standard hourly rate.